3/21/2023 0 Comments Nova health![]() Their experience showed through when they could guide the nurses on the best ways of interaction or attending to her needs that they may have missed simply because they could not spend the same amount of time that the Nova staff could. We all live overseas, Dad had passed away a few years ago, having Nova Health Carers allowed us to continue to communicate with mum when we were not with her back in our home countries by face time/skype, they would hold the phone for mum to see us and us her, they understood mums slurred speech and could interpret for us, additionally they provided additional levels of care with massage and goal setting, reading to her, helping her write cards and letters to allowed her communication to continue through them and most importantly be a voice for mum as she could not communicate any longer. They were able to accommodate and anticipate mums needs from day shift to 24/7 shifts. Nova Health were able to provide an exceptional level of experienced carers that took care of mums needs not just physically but also emotionally. She was also anxiousness and stressed, something that comes with still having a sharp mind trapped in a body that doesn’t work anymore. ![]() They did all they could and were exceptional to mum but mum required 24/7 constant assistance, not just for her physical needs (she quickly lost the use of all her fine motor skills, she couldn’t even push the emergency button) but also her emotional needs. We moved mum into a lovely private rest home but it became apparent within a month that she needed more than the hospital level care could provide. Mum was diagnosed with MND and the downward spiral happened very quickly. ![]() Nova Health provided my family with a level of care and compassion that made Mums last month’s calming and peaceful. ![]()
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